Q&A
Frequently Asked Questions
Common Questions
Q1 | Can it be used on sensitive skin?
Yes.
The celqua series is designed with a gentle skincare philosophy, suitable for daily moisturizing and repair.
When using any new skincare product for the first time, it is recommended to perform a patch test behind the ear or on the inner arm.
Q2 | Can it be used daily?
Yes.
8D Hydro Concentrate is recommended for use every morning and evening.
PDRN Recovery Mask is recommended 2–3 times a week, and the frequency of use can be adjusted according to skin condition.
Q3 | Can it be used during the day?
Yes.
It is recommended to use sunscreen products during the day as part of a complete daily skincare routine.
Q4 | Can it be used during sensitive periods?
When the skin feels uncomfortable due to dryness, seasonal changes, or environmental changes, it can be used as a daily moisturizing routine.
If there are obvious wounds, infections, or special skin conditions, it is recommended to consult a professional healthcare provider first.
Q5 | Is the serum sticky?
No.
It has a refreshing, watery texture, excellent spreadability, and fast absorption, without leaving a heavy, sticky feeling.
Q6 | How long should the mask be applied for?
It is recommended to apply for about 10–15 minutes.
After removing the mask, gently pat the remaining serum until absorbed. It is not recommended to leave the mask on until it is completely dry.
Q7 | Can the serum and mask be used together?
Yes, and this is our recommended skincare method.
First use 8D Hydro Concentrate, then pair with PDRN Recovery Mask to complete a comprehensive moisturizing and repair process.
Q8 | Can it be used during pregnancy or breastfeeding?
The product is designed with a daily skincare philosophy.
If you are pregnant, breastfeeding, or have special health conditions, it is recommended to consult a doctor before use.
Q9 | Does it need to be refrigerated?
No.
Please store in a cool, dry place, away from direct sunlight and high temperatures.
Q10 | Where are the products manufactured?
celqua products are produced by our manufacturing partners in Taiwan, and manufactured according to quality management processes. All products are shipped directly from Taiwan.
Q11 | How long does it take to see skin changes?
Everyone's skin condition, lifestyle, and skincare habits vary, so the experience will differ.
It is recommended to use it consistently and regularly to maintain stable, hydrated, and healthy skin.
Q12 | Do the products contain fragrance or alcohol?
According to the current product formula design:
✓ Fragrance-Free
✓ Alcohol-Free
(If the official formula is adjusted later, the final product labeling shall prevail.)